Customer Account Rehabilitation

Debt Recovery

Management services


At TCS, we do care

We work with your customers to ensure their compliance with the repayment terms and monitor their debt behaviours to help them reclaim a solid credit performance and maintain healthy debt management going forward. This means more control for them and more money for you.

How do we do it?

  • Assess the customer’s account and where applicable, restructure the terms of the agreement.
  • Recommend debt consolidation where this is a viable option for the debtor.
  • Make arrangements that will enable the debtor to settle the arrears in full or in lump sum payments on or before the due date.
  • Provide support through monitoring of these monthly payments.
  • Offer financial coaching geared towards bettering payment habits that will improve credit rating.

Have your cake and it too by recovering outstanding customer debts without damaging your business reputation or your customer relationships. Lose the debt. Not the Customer. That’s the TCS way. Connect with us today to get started.